FAQs

Frequently Asked Questions


Got Questions? We've got answers! Find them below or drop us a message. 

  • How may I contact you?

    Please contact us at togoterre@gmail.com regarding any questions or queries, or via the Contact tab on the navigation bar.

  • What is your return policy?

    You can return the goods stress-free within 30 days of receiving your order!


    To return/refund, please email us using the email you used to make your order stating your intentions of whether you would like a refund or an exchange*.


    The goods must be in their original condition, with no indication of being washed or altered whatsoever.


    Once your return order has been received, we will post your new goods or process your refund (excluding the shipping cost)


    *exchange is subject to stock being available.

  • How do I return the goods to you?

    It is your responsibility to return in the goods in its original condition. We cannot process refunds or exchanges if they arrive damaged.

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